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A Customer is the most important
visitor on our premises.
He is not dependent on us;
We are
Dependent on him.
He is not an interruption on our
work;
He is the purpose of it.
He is not an outsider on our business;
He is part of it.
We are not doing him a favour by serving him;
He is doing a favour by giving us an opportunity to do so.
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- Mahatma Gandhi
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At IOB, we are committed to giving you the best. Our Citizen's Charter outlines the facilities available at IOB, the various services we provide, our charges and time frames for performing these services.
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