IOB – STARS (SPEEDY TRANSFER AND REALISATION SERVICES)

Indian Overseas Bank, committed to disseminate the benefits of Information Technology revolution among the Banking public, took a major step in this direction and launched Any Branch Banking. It was followed by IOB-STARS Scheme (Speedy Transfer and Realization services) which makes outward Cheque Collections almost like local clearing. The scheme of IOB-STARS extends effective customer service at a reasonable charge, through 13 Star Centers at the following locations: Ahmedabad, Bangalore, Kolkata, Chennai, Coimbatore, New Delhi, Hyderabad, Mumbai, Baroda, Lucknow, Ernakulam, Pune and Ludhiana. These Star Centers cater to the needs of our Star customers at 325 branches of IOB. The addresses of 13 Star Centers is furnished as an Annexure.

TARGET GROUP

Existing valuable customers/long standing customers at the discretion of the Bank.

TWO TYPES OF SERVICES ARE OFFERED UNDER THE SCHEME:
Star Collection services covering collection of outstation cheques,
Star Agency Services for collecting cheques for outstation customers from their local parties and transmitting proceeds to the customers.

STAR COLLECTION SERVICES

Under this scheme, Cheques drawn on any Bank in places where our Star Centers are located are accepted from Star Customers under S4 / S6 categories. Under S4 category, proceeds are collected within 4 working days and under S6 category, within 6 working days. S4 category of collection is undertaken in places where Couriers can reach overnight at all other places only S6 category will operate.

Star customers will bear Courier Charges, in addition to Service Charges.

STAR AGENCY SERVICE:
Under this scheme, Star Centers pick up Cheques issued by clients/Agents of Star customers of other Star Centers by engaging the services of Couriers.
As the Cheques are picked up at the drawee location and lodged in Clearing without delay, the collection period is greatly reduced when compared to Star Collection Services. Credit is offered on Day 1 / 2 basis for Star Customers availing this service. This scheme is of immense value to Corporates whose collections are spread across the country.
The Courier charges and service charges are payable by the Star customers.

SERVICE CHARGES:
Rs. 3/- per Rs.1000/- with a minimum of Rs.30/- and maximum of Rs.1500/- per instrument. For customers offering higher and assured turn over, finer rates will be quoted.
The business of individual star customer will be reviewed annually.

ANNEXURE - ADDRESSES OF STAR CENTERS
  1. AHMEDABAD STAR CENTER
 Indian Overseas Bank Star Center
Shri Shwetambar M. Jain Building
Ashram Road
Ahmedabad 380 009.
Ahmedabad Dist.,
Gujarat.

PHONE: 079 26584756
  2. BANGALORE STAR CENTER
 Indian Overseas Bank Star Center
7, Sri Sailam, I Floor
I Main Road
Gandhi Nagar (Majestic)
Bangalore 560 009.
Bangalore Urban Dist.,
Karnataka.

PHONE: 080 22950321
  3. KOLKATA STAR CENTER
 Indian Overseas Bank Star Center
15, Catholic Cathedral Compound
Portugeese Church Street
Kolkata 700 001.
Kolkata Dist.,
West Bengal.

PHONE: 033 22354165
  4. CHENNAI STAR CENTER
 Indian Overseas Bank Star Center
Canteen Block,
763 Anna Salai
Chennai 600 002.
Chennai Dist.,
Tamilnadu.

PHONE: 044 28593033 / 28513333 (S.M.)
  5. COIMBATORE STAR CENTER
 Indian Overseas Bank Star Center,
131, I Floor
Krishna Complex
Sastri Road
Ramnagar
Coimbatore 641 009.
Coimbatore Dist.
Tamil Nadu.

PHONE: 0422 2232919 / 2232563
  6. NEW DELHI STAR CENTER
 Indian Overseas Bank Star Center
42 Regal Building
Connaught Place
New Delhi 110 001.
Delhi Dist.,
Delhi.

PHONE: 011 23363635 / 23359652
  7. HYDERABAD STAR CENTER
 Indian Overseas Bank Star Center
5-9-299, Suryalok Complex
Gunfoundry
Hyderabad 500 001.
Hyderabad Dist.,
Andhra Pradesh.

PHONE: 040 23244032
  8. MUMBAI (METRO) STAR CENTER
 Indian Overseas Bank Star Center
11, Varma Chambers
II Floor, Homji Street
Fort, Mumbai 400 001.
Greater Mumbai Dist.
Maharashtra.

PHONE: 022 22654479 / 22678262
  9. BARODA STAR CENTER
 Indian Overseas Bank Star Center
Mehta Pole
Mandvi,
Baroda 390 001.
Vadodara Dist.
Gujarat.

PHONE: 0265 2513920 / 2512630
  10. LUCKNOW STAR CENTER
 Indian Overseas Bank Star Center
10, Jahangirabad Mansion, Ashok Marg
Hazaratganj
Lucknow 226 001.
Lucknow Dist.,
Uttar Pradesh.

PHONE: 0522 2286292 / 2286257
  11. ERNAKULAM STAR CENTER
 Indian Overseas Bank Star Center
40 / 8007, Near Kavitha Theatre
M.G. Road
Ernakulam
Kochi 682035.
Ernakulam Dist.
Kerala.

PHONE: 0484 2354224
  12. PUNE STAR CENTER
 Indian Overseas Bank Star Center
23, Mahalaxmi Chambers
Budhwarpeth
Appa Balwant Chowk
Pune City 411 002.
Pune Dist.
Maharashtra.

PHONE: 020 4453393 / 4433197
  13. LUDHIANA STAR CENTER
 Indian Overseas Bank Star Center
Sainik Rest House
Katcheri Road
Ludhiana 141 001.
Ludhiana Dist.
Punjab.

PHONE: 0161 2750169